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How to Keep Customers Happy With Online Ordering?

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Customers Happy With Online Ordering

Whether you’ve had your online store for a while or are just getting started with e-commerce, you won’t succeed until you can attract customers to your online store. Of course, that sounds easier said than done — gaining consumers for an online business may be time-consuming and challenging.

To make things easier for you, we’ve put up a list of the 5 most efficient strategies to acquire a lot of visitors without breaking the bank.

An Attractive Store

The first thing you should do is assess if your website is appealing. Customers will just click away if the design of an online business is unattractive. You should be aware that a user’s purchasing choice is generally made within 3 seconds of landing on your website, so make a good first impression. Customers who do not like it will not buy anything and will not return.

Social Media Activity

One of the platforms that allow you to promote your business for free is social media. Of course, if you want to post advertising across networks, you’ll have to pay, but just being present is free. It can also provide a slew of advantages! Providing fantastic material is the key to social media success. 

You must be fascinating and unique in order for others to want to follow you. If you succeed, you will have a fantastic marketing channel at no cost to you. So, what should you do to use social media to attract customers?

•Post frequently – at least once a day – so that customers don’t forget about you (but not at all costs – posting just because you should might backfire!)
•Entice your customers: Interrogate them, respond to their comments, and try to pique their interest.
•Choose the finest channels for your business, but keep in mind that Facebook and Pinterest are the most popular online shopping destinations (FB: 55 percent ; Pinterest: 25 percent )
•Use visuals — postings with photos receive 50% more attention than those without.

Customer Care

Another factor that can help you attract a large number of consumers is excellent customer service. Always keep in mind that pleased customers are the best form of advertising. Make shopping at your store a memorable experience – but only in a good manner. According to a Forrester study, 45 percent of US customers will abandon an online transaction if their queries or complaints are not promptly answered.

This implies that if you want to attract customers, you must respond to every of their questions and comments. And as quickly as possible, because in this case, prompt replies are crucial to success.

Promos

Promos and discounts are something that we all like. However, it is typically not the $5 that we save that makes us happy. Rather, these sensations are the result of a psychological mechanism. It has been proven that being free helps us experience unreasonable enthusiasm, which generates pleasant emotion associations.

How can you utilize it to attract customers to your online store?

You may provide free delivery to your customers. Distributing discount coupons is another option. You may provide them to new customers as a way to encourage them to make their first purchase. It’s also a good idea to make loyal consumers aware by offering them unique deals.

E-mail Marketing

Finally, but certainly not least, e-mail marketing. It is a cost-effective and efficient method of attracting clients. According to a survey, 54% of respondents had a more favorable view toward firms that send them e-mails. These findings support the value of e-mail marketing.

Indolj is helping restaurants across Pakistan by providing online ordering system and food ordering app helps increase businesses by allowing customers to place orders through social media. For more info, please contact 0315-8298955.

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